These are the Terms and Conditions governing your use of our website and our services. Tours and other travel services offered on this website are sold by an authorized tour operator Khan Expedition Company (Mongolia) and all bookings will be subject to these terms and conditions.
Deposit is required at reservation in the amount of 20 percent of the total tour price per person per trip (please note that increased deposit is required for some tours, depending on itinerary, duration, special circumstances).
Final Payment requirements
Final remaining balance is due 30 days before first day of the tour. If this balance is not paid on or before the due date we reserve the right to cancelled your reservation without refund.
Our acceptable methods of payment are listed below:
1. Payment by credit cards (Visa and Master cards)
2. Bank Transfer
3. Payment in our office. For more see the How to Make Payment.
Tour price quoted in U.S. dollars and based on today’s exchange rate. Tour prices are subject to change until paid in full. All prices are per person.
Cancellation & Refund Policy
We recommend you read and review the cancellation policy and consider purchasing a Travel Insurance in your country. Cancellation fees are calculated based on the date we receive from you cancellation mail including all your booking details (to be sent simultaneously to mail addresses email@example.com and firstname.lastname@example.org as soon as you can) and first day of the tour.
Customers who cancel within the dates shown below for any reason, including medical or family reasons, are subject to the following per-person cancellation fees:
|Cancellation Made Within||Cancellation Fee|
|7-0 Days before commencing tour||100% of Booking Price per person
|14-8 Days before commencing tour||50% of Booking Price per person|
|30-15 Days before commencing tour||20% of Booking Price per person|
|30 or More Days Days before commencing tour||10% of Booking Price per person|
Cancellation by us: We reserve the right to cancel the contract between us for any reason prior to your payment of the full price of the tour, whereupon we will refund any monies that you have paid us in full. After full payment has been made, we will only cancel the contract if circumstances beyond our control make it unavoidable.
There will be no discounts or monies refunded for any missed or unused services.
Price of your travel does not include:
- Travel insurance (We strongly recommend you consider purchasing a valid Travel Insurance in your country)
- Visa fee
- International flights
- Domestic flights unless specified
- Airport taxes and excess baggage charges unless specified
- Optional activities and all personal expenses
We reserve the right to substitute itineraries, hotels, tourist Ger camps, events or sights due to conditions beyond our control. In such cases we will do everything possible to ensure the locations visited, the excursions taken and the hotels offered are similar to the ones originally planned. Any change to itineraries will not result in eligibility for a refund.
Passport and Visa
Your passport must be valid at least for 6 months beyond the duration of the trip. After booking and deposit, you will receive information on securing a visa, if requested. For more see the Mongolian Visa Support Application: Step by Step Guide.
Khan Expedition provides you with the best value in 3* to 4* hotels in cities. Check in is generally at 2 PM, Check out – at 12AM.
The validity of Khan Expedition’s terms and conditions extends through December 31, 2017.